OUR QUALITY COMMITMENT
Compliant products, guaranteed traceability.
Our quality commitment
Our product quality and safety policy is based on numerous commitments.
At the heart of our priorities is our guarantee to high-quality natural health products, with perfect safety during in use, according to the recommended instructions for use and in compliance with regulations.
Quality and Safety
The implementation of our quality and product safety policy is integrated into all of our activities and places continuous improvement at the heart of our organisation, in order to guarantee compliant and safe products in compliance with applicable regulations and good practice standards.
It is based, in particular, on a product quality and safety management system, ensuring the implementation of measures and controls at each stage, in accordance with good manufacturing practices:
- Regulatory oversight;
- Hygiene measures, staff training;
- Quality controls on raw materials and finished products;
- Monitoring corrective and improvement actions;
- Post-marketing follow-up.
The effectiveness of our quality system is continuously checked and improved and is subject to controls, twice a year, by an independent certification body.
Responsible for the marketing authorisation of the products we design, we guarantee optimal traceability—from design to use—of products. We affix a batch number on all of our packaging and have a computerised document management system that allows us to trace in detail all the stages of the product’s life cycle.
Products compliant with French and European regulations
Our quality and product safety approach involves taking into account the French and European regulations in force at each stage of the product manufacturing process, from their design (formulation, presentation, labelling) to release on the market. (traceability).
All of our products are produced mainly in France, under quality assurance, and are subject to rigorous controls.
Certifications & Commitments